From Spring 2024

Our history, our vision

How it all began …

In 2015, we founded MUSE.holiday (former Apartment4.holiday) with two goals in mind:

  1. Helping locals rent out their holiday home
  2. Assist guests in finding their dream accommodation

Year after year, project after project, apartment after apartment, we have achieved what we set out to do and would like to continue to evolve in the future. Our team has grown steadily and we have been able to expand our offer with additional services and destinations. Since December 2020, for instance, it is possible to visit the accommodation through a virtual reality tour. In addition, we will soon be renting out apartments at Plan de Corones in the Dolomites.

How we maximize the potential of your property

Analysis & Consultation

  • All-round counselling on compliance with law requirements
  • Close cooperation with our partners and discounts on professional services and equipment including bedding, furniture and technological equipment
  • Advice on VAT, license and SUAP registration
  • Analysis of your target audience, pricing and cost optimization
  • Registration with your local tourist association

Marketing

  • Copywriting for your apartment listings
  • Creation of tailored information brochures for your apartment
  • Professional photo shooting
  • 3D virtual tour with the Matterport System
  • Creation of promotional packages (short stay, weekly deals, early bird discounts)
  • Advertising campaigns on social media
  • Advertising campaigns via newsletter

Sales

  • Registration on online booking portals
  • Cooperation with travel agencies and agents as well as other hospitality specialists
  • Management of online profiles on booking platforms such as Booking.com, Expedia, Airbnb etc.
  • All commission charges for online booking portals covered by us
  • Analysis of pricing, competition and creation of price lists

Correspondence management and telephone communication

  • Management of enquiries
  • Management of reservations and customer service
  • Check-in and check-out service
  • Check-in with code
  • Late check-in
  • Telephone assistance after check-in

Invoicing and reporting

  • Deposit management and invoicing
  • Accommodation invoicing
  • All commission charges for credit and debit cards borne by us
  • Accommodation reporting
  • Monthly ASTAT reporting
  • Management of TIC-Web and tourist tax
  • Analysis of monthly prospects and payment settlement

Our services at the house

  • Maintenance and repair service
  • High-quality photo reportage
  • Gardening
  • Ozonisation of the house
  • Virtual tour recordings
  • Professional cleaning of the property
  • Rental of commercial linen of the highest quality

What our renters say about us

Constant satisfaction for all parties!

Our additional services for 24/7 service

Perfect for the globetrotter or non-resident