Our history, our vision

How it all began …

In 2015, we founded MUSE.holiday (former Apartment4.holiday) with two goals in mind:

Helping locals rent out their holiday home
Assist guests in finding their dream accommodation

Year after year, project after project, apartment after apartment, we have achieved what we set out to do and would like to continue to evolve in the future. Our team has grown steadily and we have been able to expand our offer with additional services and destinations. Since December 2020, for instance, it is possible to visit the accommodation through a virtual reality tour. In addition, we will soon be renting out apartments at Plan de Corones in the Dolomites.

Analysis & Consultation

All-round counselling on compliance with law requirements
Close cooperation with our partners and discounts on professional services and equipment including bedding, furniture and technological equipment
Advice on VAT, license and SUAP registration
Analysis of your target audience, pricing and cost optimization
Registration with your local tourist association

Marketing

Copywriting for your apartment listings
Creation of tailored information brochures for your apartment
Professional photo shooting
3D virtual tour with the Matterport System
Creation of promotional packages (short stay, weekly deals, early bird discounts)
Advertising campaigns on social media
Advertising campaigns via newsletter

Sales

Registration on online booking portals
Cooperation with travel agencies and agents as well as other hospitality specialists
Management of online profiles on booking platforms such as Booking.com, Expedia, Airbnb etc.
All commission charges for online booking portals covered by us
Analysis of pricing, competition and creation of price lists

Correspondence management and telephone communication

Management of enquiries
Management of reservations and customer service
Check-in and check-out service from our office
Remote check-in options
Late check-in with safe box service
Telephone assistance after check-in

Invoicing and reporting

Deposit management and invoicing
Accommodation invoicing
All commission charges for credit and debit cards borne by us
Accommodation reporting
Monthly ASTAT reporting
Management of TIC-Web and tourist tax
Analysis of monthly prospects and payment settlement

Our services at the house

Maintenance and repair service
High-quality photo reportage
Gardening and snow clearing
Ozonisation of the house
Virtual tour recordings
Professional cleaning of the property
Rental of commercial linen of the highest quality

What our renters say about us

Constant satisfaction for all parties!

„We have been working with MUSE.holiday for a long time and are really very satisfied. Already since the beginning we have achieved a very good occupancy rate. The best thing is that they take care of the whole booking process as well as check-in and check-out. This gives us the freedom of not always having to be there waiting for guests."

Rainer & Margit Bernardi
Apartments Rainer

„MUSE.holiday takes care of practically everything, from A for arrival to Z for additional services, around the clock. Even financially the cooperation is worthwhile, because alone we would not be able to achieve such a capacity."

Josef und Manuel Kasslatter
Apartments Villa Jim

„We are very satisfied with the cooperation with MUSE.holiday. A young company that supports us with its new innovative ideas and technologies to market our apartments in the best possible way."

Philipp Prader
Apartments Jalve

„What we appreciate about MUSE.holiday is their competence, professionalism and constant availability. For every problem they find a suitable solution."

Miriam & Roland Schweigkofler
Ausservogelweiderhof

„The great motivation of the young entrepreneurs convinced us to be part of it right from the start. It has really paid off for us to join MUSE.holiday, because the commitment and the super service offered really leave nothing to be desired. Highly recommended!"

Heidi Rabanser
Apartments Meisules

„MUSE.holiday always works professionally and I am very satisfied with the achieved occupancy. With all the services that are offered, a lot of work is taken off our shoulders."

Ellis Kasslatter
Garni Kedul

„I have been working with MUSE.holiday for 4 years and I am very satisfied. A professional and very friendly team."

Iwan Ploner
Loft on 1236

„A great, dynamic team with a lot of experience in the tourism sector. I'm thrilled how they always try to fulfill every wish of the guest and at the same time represent the concerns of the landlords."

Ulrica Goller
Casa Leni

„It is important to the dedicated MUSE.holiday team to constantly improve the service and expand the offer. They actively support us with good ideas and always new suggestions so that the guests feel comfortable and like to come back."

Norbert Pescosta
Stina & The Cube

„The cooperation with MUSE.holiday works flawlessly. From check-in and key handover to check-out and payment processing. During the stay, guests can easily communicate with MUSE.holiday via WhatsApp. A4H The service has really taken a lot of work off our shoulders."

Natalie Senoner
Villa Valeria & Chalet Alpina

„Thanks to MUSE.holiday, we generate a lot more bookings. In addition, we are completely relieved of the bureaucracy associated with renting."

Ulrike Runggaldier
Apartments Rondula