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MUSE.holiday

Your partner for stress-free and successful vacation rental management in South Tyrol & Lake Garda

From booking to cleaning

We take care of every detail while you enjoy the benefits.

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Our history, our vision

We founded MUSE in 2015 - then known as Apartment4.holiday - to help local hosts rent out their holiday apartments and make it easier for guests to find their perfect place to stay.

Since then, we’ve grown steadily: our team, our services, and our destinations. Today, we combine local expertise with innovative technology to offer owners a modern rental solution that delivers more time, higher returns, and happier guests.

With our expansion to Lake Garda and the acquisition of Hoila Guests GmbH, we’ve significantly broadened our portfolio and know-how. We now manage more than 300 apartments - and stand for quality, professionalism, and sustainable growth.

Our Mission

Marketing at Its Best – Maximizing Your Property’s Potential

We optimize your listings on platforms like Airbnb, Booking.com, and MUSE.holiday. To ensure maximum occupancy for your vacation rental, we invest in targeted advertising, high-quality content, professional photography, and dynamic pricing strategies.

Effective Distribution and Strategic Pricing

We ensure your property is visible on top destination portals, collaborate with travel agencies, agents, and inbound operators, and market your property on booking platforms like Booking.com, Expedia, and Airbnb. Using competitor analysis, we develop an optimized pricing strategy to maximize your property's performance and profitability.

Guest Satisfaction – Creating Exceptional Experiences

Outstanding all-around service ensures happy guests, positive reviews, and repeat bookings – a real value-add for your property. We deliver a seamless vacation experience that delights guests, boosts your visibility through top ratings, and leads to higher occupancy in the long run.

Billing and Reporting: Everything from a Single Source

We handle payment management, billing for stays, credit card commission processing, and POS rental. Additionally, we manage guest data reporting, create and submit Astat reports, handle TIC administration, and manage tourist tax collection. At the end of each month, you’ll receive a transparent overview along with all relevant accounting documents.

Tailored Partnership Solutions

Our services are designed to adapt flexibly to your specific needs. With transparent billing and customized packages, we ensure you always have a clear overview and complete control.

Professional Management

From the first booking contact to check-ins, cleaning, and maintenance, we take care of everything to ensure your property is always in excellent condition.

What our renters say about us

Constant satisfaction for all parties!

„We have been working with MUSE.holiday for a long time and are really very satisfied. Already since the beginning we have achieved a very good occupancy rate. The best thing is that they take care of the whole booking process as well as check-in and check-out. This gives us the freedom of not always having to be there waiting for guests."

Alexandra Stampfer
Das Goldgassl, Eppan

„MUSE.holiday takes care of practically everything, from A for arrival to Z for additional services, around the clock. Even financially the cooperation is worthwhile, because alone we would not be able to achieve such a capacity."

Josef & Manuel Kasslatter
Apartments Villa Jim

„We are very satisfied with the cooperation with MUSE.holiday. A young company that supports us with its new innovative ideas and technologies to market our apartments in the best possible way."

Philipp Prader
Apartments Jalve

„What we appreciate about MUSE.holiday is their competence, professionalism and constant availability. For every problem they find a suitable solution."

Miriam & Roland Schweigkofler
Ausservogelweiderhof

„The great motivation of the young entrepreneurs convinced us to be part of it right from the start. It has really paid off for us to join MUSE.holiday, because the commitment and the super service offered really leave nothing to be desired. Highly recommended!"

Heidi Rabanser
Apartments Meisules

„MUSE.holiday always works professionally and I am very satisfied with the achieved occupancy. With all the services that are offered, a lot of work is taken off our shoulders."

Ellis Kasslatter
Garni Kedul

„I have been working with MUSE.holiday for 8 years and I am very satisfied. A professional and very friendly team."

Iwan Ploner
Loft on 1236

„A great, dynamic team with a lot of experience in the tourism sector. I'm thrilled how they always try to fulfill every wish of the guest and at the same time represent the concerns of the landlords."

Ulrica Goller
Casa Leni

„It is important to the dedicated MUSE.holiday team to constantly improve the service and expand the offer. They actively support us with good ideas and always new suggestions so that the guests feel comfortable and like to come back."

Norbert Pescosta
Stina & The Cube

„The cooperation with MUSE.holiday works flawlessly. From check-in and key handover to check-out and payment processing. During the stay, guests can easily communicate with MUSE.holiday via WhatsApp. A4H The service has really taken a lot of work off our shoulders."

Natalie Senoner
Villa Valeria & Chalet Alpina

„Thanks to MUSE.holiday, we generate a lot more bookings. In addition, we are completely relieved of the bureaucracy associated with renting."

Ulrike Runggaldier
Apartments Rondula

“We own a holiday apartment at Lake Garda but don’t live nearby. Thanks to MUSE.holiday, I finally found a worry-free solution. They take care of everything professionally, and my guests are delighted. It couldn’t be better!”

Maximilian von Payr
Apartment Dolcevista

Why MUSE.holiday?

Analysis & Consultation

  • All-round counselling on compliance with law requirements
  • Close cooperation with our partners and discounts on professional services and equipment including bedding, furniture and technological equipment
  • Advice on VAT, license and SUAP registration
  • Analysis of your target audience, pricing and cost optimization
  • Registration with your local tourist association

Marketing

  • Copywriting for your apartment listings
  • Creation of tailored information brochures for your apartment
  • Professional photo shooting
  • 3D virtual tour with the Matterport System
  • Creation of promotional packages (short stay, weekly deals, early bird discounts)
  • Advertising campaigns on social media
  • Advertising campaigns via newsletter

Sales

  • Registration on online booking portals
  • Cooperation with travel agencies and agents as well as other hospitality specialists
  • Management of online profiles on booking platforms such as Booking.com, Expedia, Airbnb etc.
  • Analysis of pricing, competition and creation of price lists

Correspondence management and telephone communication

  • Management of enquiries
  • Management of reservations and customer service
  • Remote check-in options
  • Late check-in with safe box service
  • Telephone assistance after check-in

Invoicing and reporting

  • Deposit management and invoicing
  • Accommodation invoicing
  • All commission charges for credit and debit cards borne by us
  • Accommodation reporting
  • Monthly ASTAT reporting
  • Management of TIC-Web and tourist tax
  • Analysis of monthly prospects and payment settlement

Our services at the house

  • Maintenance and repair service
  • High-quality photo reportage
  • Gardening and snow clearing
  • Ozonisation of the house
  • Virtual tour recordings
  • Professional cleaning of the property
  • Rental of commercial linen of the highest quality

Our Vision

For us, standing still is not an option. We aim to redefine the standard in vacation rental management by combining innovative technologies with personalized service. Our goal is to always stay one step ahead with our partners.